Over the years we have dealt with clients in every conceivable industry, from freelance web designers and graphic artists, to luxury goods manufacturers and accountancy firms.
Here you can find out what our customers say about us in their own words.
Since the Credit Crunch came started, people have changed, and with that Business Practices have changed too. Sometimes this has been for the worse.
I have had my fair share of slow payers but generally I have enough experience to follow this up and get what is due to my consultancy.
On two occasions, Arapiki IT have used the services of Safe Collections. Safe Collections came recommended to Arapiki IT as Part of Arapiki’s PCG (PCG.org.uk) Membership. The first time Safe Collections was used was for an agency who did not want to pay when the work finished with an end client. When it came to chasing money, the owner of the Agency. He acted and sounded like a 1960’s East End Gangster! No really! I still have a copy of one of Duane’s voice messages. Think of BBC’s rouge traders and you get the idea.
Working with Adam and Sid we started off with routine steps and then slowly and surely tightened our grip, backing the agency into a corner, rebutting claims. It became a challenge, and I wanted to win. I didn’t care about the money. It became a game no emotion just a challenge for us to conquer.
I could have used my PCG Plus membership and claimed the amount through Insurance but where is the challenge and satisfaction in that?
Recently, an Agency I have had a long association with, their payments were becoming somewhat not always on time. I emailed Safe Collections, gave them the payment history, and asked them to “send a shot across the bow”. They did this and Arapiki duly got paid the next week. Result !
Adam and Sid of Safe Collections know what to do. They get the job done. Sid is Ex BTP (British Transport Police). He founded the company. He said to me once at a PCG Networking event, “I have met more criminals in this game than I did working 20 years in the police”.
There is a process and you have the law on your side so long as you have done your work correctly. Safe Collections will guide you along taking the emotion away. They are practised at this and are very good at what they do.
Remember, safe collections are there as part of your Business Tool Box, much like your Bank Account, Email address or Smart phone even.
When you next have a slow payer or someone who refuses to pay, give Safe Collections a call!
David Catto - Managing Director
Arapiki IT Ltd
A business partner put us in touch with Safe Collections after one of our customers failed to settle a series of invoices, totalling over £2000. Having called and emailed the client many times over a period of six months, we finally lost patience.
We forwarded details of the late invoices and client contact details, and the debt recovery company sent out an “appropriately worded letter”.
Literally the next day, we received an apologetic phone call, and the full sum owed arrived via CHAPS in our business bank account within a matter of hours. As a result of our experience, and those of several business partners, we’re happy to recommend this service to our own visitors.
James Leckie - Managing Director
In the 20 plus years that I have dealt with Safe Collections, whilst working at The Creative Haus and my previous employers, Imagehaus and AGL, I have always found their service to be professional, accurate and with a fast response.
I have used them for credit checks and to secure money on bad debt and they have always succeeded and totally taken the strain of dealing with these difficult situations in their stride.
I can recommend them whole heartedly for their professional, friendly and fast service.
Liz Smythson - Director
The CreativeHaus Ltd
I hunted for many years looking for a debt collection agency that were genuine, really knew their stuff and charged fair prices.
Without a doubt, Safe Collections are the best. Over the last 3 years I continue to be happy to recommend them to Crunch's 9000 customers.
Founder and Managing Director
We appreciate the help of Safe Collections Ltd in the past two years to help us retrieve our money which was owed by one of Slovenia company for over three years.
Mr Sid always responds to our email/question in the first minute and followed by fast action and give us appropriate to let us make the correct decision.
He really did a great job for us.
Hereby we strongly thank his efficient work again. It is worthy to cooperate with him.
Henry Chan General Manager
Eastsun Chemical Co Ltd
When I referred an outstanding debt to you for collection I was not very hopeful that you would be able to obtain payment. I had chased the former client repeatedly, but he just ignored my requests.
I clearly remember you saying to me at one point “Persistence overcomes resistance” and you have managed to prove that it works. The former client has now paid.
I will certainly be very happy to recommend you to any of my business contacts who have the same difficulty in obtaining payment.
Very many thanks.
David Readman - Managing Director
Employment Practice & Law Ltd
We have used Safe Collections for many, many years for UK overdue account collections.
We have found them to be very efficient and professional in all cases that we pass to them. They are very friendly and approachable at all times...
When we review how we should be collecting our overdues we may consider other companies but we always decide to stay with Safe Collections as we believe they are the best.
Pat Gray - Credit Controller
Foster Refrigerator A Division of ITW Ltd
We would have no hesitation recommending Safe Collections. They have been our preferred partner for Debt Recovery for more than ten years.
During this time we have found the service to be extremely efficient and their advice has proven invaluable.
Marcus Simmons - Managing Director
I-Know UK Ltd
I consider myself to be quite good at credit control having never suffered a bad or seriously overdue debt in over eight years of trading. However, following a difficult set of circumstances going on for almost a year, I found myself with an unpaid account with no real prospect of receiving payment no matter how hard I tried.
I contacted Safe Collections and had one telephone conversation in which I was given some excellent advice. I put this advice into action immediately and as a result received payment in full in less than a week.
The experience and knowledge of the staff at Safe Collections along with the methods they have for securing swift payment whilst maintaining good relationships with customers far outweighs what I or most small business owners would have.
I would definitely recommend Safe Collections to anyone who needs help with credit control and have saved their details should I need assistance in the future as they will be my first call.
Richard Goodwin Director
Kardan Consulting Ltd
In nearly 10 years of business, we've never had to collect a late payment, so when it finally happened it was such a relief to have Safe Collections on our side. Professional and swift from the outset, Adam recovered the full debt and their fee from the debtor within a few days.
Very much recommended and we'll be in touch straight away, should the worst happen again.
Sam Thomas Director
We have been using Safe Collections for over six years now to collect our international debts. They have successfully recovered the majority of our bad debts from Europe & The Middle East.
We have been very pleased with the quality of the service received. They also send regular updates on their progress. They have agents all over the world who act quickly to recover the debts.
We would recommend Safe Collections to other companies with bad debts for their level of service and efficiency.
A. Solomon - Accounts
Lulu Guinness Ltd
Awesome, friendly service. Knowledgeable and efficient at recovering bad debts. I would highly recommend Adam and his team.
Late/Non payers are inevitable, and these guys really took the weight off our shoulders and managed to recover almost all of the initial order (about 1.2k GBP).
One of the company credit checking companies we utilise put us in touch with Safe Collections when we asked if they could recommend someone to help us recover a bad debt.
We have been fortunate in that we have experienced very few problems with customer invoice payments and we did wonder if Safe Collections would find our business "worthwhile". However, a quick chat with Safe Collections soon allayed any fears, they were very informative and willing to help in any way they could.
When we have used the services of Safe Collections they have been efficient, kept things as simple as possible and not overloaded us with unnecessary paperwork etc. which is reflected in the more than reasonable fees they have charged us for their services.
From the experience we have of dealing with Safe Collections we would not hesitate to recommend their services to anyone.
Chris Baker Director
Optical Hardware Ltd
Incredible service - as a freelancer, it's an amazing feeling knowing I don't have to worry anymore if clients don't pay. One of those things that you hope you never need, but you're grateful you have it when you need it :-)
Pierre Nel Director
Pierre Nel Ltd
We have been referring late payers and problem accounts - both UK and overseas, to Safe Collections on a regular basis for over fifteen years now.
Sid and his team have always produced quick, effective results, at a very reasonable rate.
I should add that they are also a pleasure to deal with.
Paul Newman Credit Controller
Select Music & Video Distribution Ltd
We have been using Safe Collections for over 10 years to collect our UK and International unpaid debts. We are very satisfied with their charges and the services they provide us.
We would definitely recommend Safe Collections.
J C Travers - Credit Controller